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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Loan & credit card

Easy application and fast response,the app keeps you up to date on everything. Reviewed on: 11th April 2024

To get a personal loan from Zopa.

Painless, prompt and customer-friendly...... Reviewed on: 11th April 2024

Very straight forward process.

Very straight forward process. Quick response and money required in my account within minutes of completing documentation. Reviewed on: 11th April 2024

Very easy to deal with.

Very easy to deal with. Excellent on line service. Application is so easy. Thanks again Zopa!! Reviewed on: 11th April 2024

Customer satisfaction guaranteed

Applying for help was simple and straight-forward, very customer friendly and the support continued after the loan was approved. Reviewed on: 11th April 2024

Very prompt and easy service.

Very prompt and easy service. App is easy to use and very clear. Competitive rates. Very clear details of how to maintain your account. Reviewed on: 11th April 2024

Quick and efficient thank you for your services.

Quick and efficient thank you for your services. Reviewed on: 11th April 2024

Zipa have been awesome!

Zipa have been awesome! Great product, great support, great organisation! Enough said!! Reviewed on: 11th April 2024

Really easy to deal with.

Really easy to deal with. Clear online processes during initial stages and servicing thereafter. Reviewed on: 11th April 2024

Fantastic Provider, everything is so easy and great

So easy to get what was needed, they are the best provider I have ever had so quick no messing with them like others :) Reviewed on: 11th April 2024

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