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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Quick, Easy to deGreat companyal with, user friendly.

Quick, Easy to deal with, user friendly. I will definitely use this company again if required. Would recommend to friends and family Reviewed on: 11th April 2024

Excellent service and communication

We get little correspondence and they only provide useful information when needed. I have had no phone calls or emails which are irrelevant to my product or service. When speaking to Zopa in person they are helpful, courteous and accommodating. Reviewed on: 11th April 2024

Prompt consideration and good communication.

Prompt consideration and good communication. Competitive rates and straightforward digital support and conduct of account. Reviewed on: 11th April 2024

I used Zopa for Car finance and now for personal loan.

I used Zopa for Car finance and now for personal loan.They are so easy to deal with, very professional, very understanding, and above all their interests rate is really good.I will recommend Zopa to anyone looking for car finance or personal loan Reviewed on: 11th April 2024

Just great service and products at competitive rates.

Just great service and products at competitive rates. Reviewed on: 11th April 2024

Fantastic company really reliable ,helpful and under...

Fantastic company really reliable ,helpful and understanding Reviewed on: 11th April 2024

Quick and easy to apply very fast response good comm...

Quick and easy to apply very fast response good communication and the app is great Reviewed on: 11th April 2024

Easy loan

Quick and easy service, highly recommended Reviewed on: 11th April 2024

Excellent service, easy to use and no problems

Excellent service, easy to use and no problems Reviewed on: 11th April 2024

Very good, The service has always been great.

Very good, The service has always been great. I feel very confident in contacting yourselves as the staff are always very helpful and professional. The website is always a great help and very accessible and accurate. Well worth getting in touch with. Reviewed on: 11th April 2024

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