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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Easy application, clarity, and great app / service

Easy application, clarity, and great app / service Reviewed on: 11th April 2024

Thorough, quick and easy.

When I applied for my loan they were thorough in dealing with my application,the process was easy and user friendly and when successful I received the loan very quickly. Reviewed on: 11th April 2024

I have an awesome rate on my personal loan and I can...

I have an awesome rate on my personal loan and I can access everything I need from their app. I often check to see the amount remaining on my balance. Reviewed on: 11th April 2024

My loan was arranged on line without any issues.

My loan was arranged on line without any issues. My account is accessible on line clearly outlining how much I have paid etc. The interst is a little bit higher than high street banks but I was granted a loan with minimum fuss. Reviewed on: 11th April 2024

Thankyou zopa

Thankyou zopa for helping me out in my our of need . Reviewed on: 11th April 2024

They do it the right way, use their brains!

They do it the right way, use their brains! Reviewed on: 11th April 2024

Simple, transparent and fair

The application and decision process was really easy and transparent. They offer fair rates and gave me the perfect option I needed to consolidate some debts. Reviewed on: 11th April 2024

Excellent quick and efficient service

Excellent quick and efficient service Reviewed on: 11th April 2024

Absolutely amazing service and support

Absolutely amazing service and support Reviewed on: 11th April 2024

Excellent

I’ve found zopa to be an excellent loan provider, no hassle very easy to apply. Reviewed on: 11th April 2024

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