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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Easy to do business with and great value

Easy to do business with and great value Reviewed on: 11th April 2024

Very straight forward application and easy to use app.

Very straight forward application and easy to use app. Easy to make any changes. Definately recommend Reviewed on: 11th April 2024

Zopa is great

They have been great helping me clear outstanding debts and they’re set up is so easily accessible and easy to use. Reviewed on: 11th April 2024

Application Quick sufficient service

Quick sufficient service thank you Reviewed on: 11th April 2024

Fantastic

I've had personal loans for years and they have been so easy to manage on the app. Easy to apply, manage and everything is right there to see. Never had any issues at all. Reviewed on: 11th April 2024

Responsive and Respectful

Zopa were very responsive to my application and treated me with respect. Their process is fast, smooth and User friendly. Customer relations and service is very pragmatic. An overall great company. Reviewed on: 11th April 2024

Zopa has always been there for me.

Zopa has always been there for me. Easy and friendly and professional Reviewed on: 11th April 2024

I was looking for a personal loan.

I was looking for a personal loan. As nd the support and help I was given by ZOPA was absolutely fantastic thank you so much ZOPA Reviewed on: 11th April 2024

Decision made within minutes, money was in my accoun...

Decision made within minutes, money was in my account the next day. I was so pleased as my boiler had been disconnected & I needed a new one. Reviewed on: 11th April 2024

It's been a very simple process from the start.

It's been a very simple process from the start. Regular updates on the balance. Very happy with Zopa. Reviewed on: 11th April 2024

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