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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Easy to use app friendly staff when I called

Easy to use app friendly staff when I called Reviewed on: 11th April 2024

Fast and efficient service

Zopa were very fast and efficient when it came to my loan. I am very happy with the service I have been provided and would recommend them to others. Reviewed on: 11th April 2024

Great and simple service with very quick response

Great and simple service with very quick response Reviewed on: 11th April 2024

Easy to use App.

Easy to use App. Flexibility for payment dates Reviewed on: 11th April 2024

Extremely easy process.

Extremely easy process. Fast payout. Excellent customer care. Reviewed on: 11th April 2024

Top Company

Easy to apply for a personal loan Reviewed on: 11th April 2024

Easy application & simple app to check balances etc

Easy application & simple app to check balances etc Reviewed on: 11th April 2024

I've had several products with Zopa and alwts the pr...

I've had several products with Zopa and alwts the process to apply has been simple. Also when I've had queries they've dealt with them first time, efficiently Reviewed on: 11th April 2024

Easy to apply and quick decision and fast payment

Easy to apply and quick decision and fast payment Reviewed on: 11th April 2024

Zopa is easy, fast, professional, and efficient!

Zopas loan process was easy and fast, unlike other providers who conditionally approve and require numerous calls. They also offered the same APR they advertised unlike other providers. A year later when I called their call centre for information on my loan, they were pleasant and efficient, and their app is easy to use. Reviewed on: 11th April 2024

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