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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

First Class Service.

From start to finish the whole process from completing the application form, to the money coming into the bank was smooth and efficient. Brilliant. Reviewed on: 7th March 2024

very simple process .

very simple process . excellent easy to use app. Reviewed on: 7th March 2024

Seamless service every time.

Seamless service every time. I would always choose Zopa as go to lender of choice. Reviewed on: 7th March 2024

Easy accessible app .

Easy accessible app . Query for a loan , very professional approach, very helpful. Reviewed on: 6th March 2024

Quick, professional and simple.

Quick, professional and simple. Very straightforward application process. Excellent communication and a very clear website. Reviewed on: 6th March 2024

Absolutely faultless.

Absolutely faultless...kept up to date with the app... If you are able to increase your lending you are told on the app. Money of the loan in your account fast. Thank you Reviewed on: 6th March 2024

Would recommend to anyone.

100% recommend, money came in really quickly. The app is great to see how much you have left to pay, payments made are seen instantly. Everything is detailed and no irritating emails from them. I had no issues what so ever. Reviewed on: 6th March 2024

Very helpful and understanding great

Very helpful and understanding great costumer service Reviewed on: 6th March 2024

Excellent and efficient customer service

Excellent and efficient customer service Reviewed on: 6th March 2024

Zopa have been great from opening my account, to ans...

Zopa have been great from opening my account, to answering queries and then once I was closing my account. Reviewed on: 6th March 2024

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