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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69083 reviews)

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4.91

Based on 69,083 reviews, last reviewed 19th May 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy to us app and find information Easy to us app and find information Reviewed on: 19th May 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69083)

Excellent service

Loan for me when I needed it with no hassle Reviewed on: 5th March 2024

Personal loan

The terms and conditions were clear and available before the loan was made, and were fair and affordable. The actual cost was clearly and fully detailed. Reviewed on: 5th March 2024

Amazing customer service.

Amazing customer service. Vere friendly and easy to talk too.. Reviewed on: 5th March 2024

Very reliable, nice technical team

Very reliable, nice technical team Reviewed on: 5th March 2024

Tad sceptical when I first took out my first ever loan.

Tad sceptical when I first took out my first ever loan. Tried Zopa and I will say they have been excellent with me. Always helpful Reviewed on: 5th March 2024

Straight forward when dealing with customer service

Straight forward when dealing with customer service Reviewed on: 5th March 2024

Absolutely brilliant company.

Absolutely brilliant company. I’ve used Zooa many times and consistently they are the better rates, and customer service second to non. Always an extremely fast process and very clear and easy to understand the layout on the app. 100% recommend Zopa every single time. Outstanding Reviewed on: 5th March 2024

Zopa is absolutely nice to use and easy online service

Zopa is absolutely nice to use and easy online service Reviewed on: 5th March 2024

Applying for the Zopa loan was very easy and transpa...

Applying for the Zopa loan was very easy and transparent. It's nice to know the full details even before applying and not getting any nasty surprises at the end (after you have pushed the apply button) Reviewed on: 5th March 2024

No problem what so ever staff the staffvery helpful

No problem what so ever staff very helpful Reviewed on: 5th March 2024

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