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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

service exceptional

service very easy to use all questions answered in an easily understandable way Reviewed on: 6th March 2024

Zopa is my go-to for simple money solutions

Whether I needed finance for home improvements or a new car Zopa have over the past few years been my go to loan and credit card provider. Their great rates and easy to use app make it simple to track my progress paying off my credit card or loan at an affordable pace. I love them! Reviewed on: 6th March 2024

It’s an good credit card to daily use it’s interest...

It’s an good credit card to daily use it’s interest rate also very low so it’s a great card to use Reviewed on: 6th March 2024

Quick decision .

Quick decision on a loan and if approved Loan is in account a few days later. Reviewed on: 6th March 2024

Application for a personal loan

Applied for a loan, accepted when I thought I wouldn’t be. Reviewed on: 6th March 2024

Application of loan was handled very quickly and pro...

Application of loan was handled very quickly and professional and funds were available quickly too no hassle to filling application form and getting prompt answer. Reviewed on: 6th March 2024

Excellent service

Excellent service, from requesting a loan to the money being in my account. The app is easy to use and great for keeping up to date with payment schedules and balance remaining details. Reviewed on: 5th March 2024

Quick and easy process when applying and money in ba...

Quick and easy process when applying and money in bank before you realise it is in there. Thanks Reviewed on: 5th March 2024

Helped me when needing first a care loan to get cred...

Helped me when needing first a care loan to get credit rating for a mortgage. Then again for home improvements great customer service.Always on hand easy to use the app on phone to keep an eye on your account easy to make extra payments or to change payment date . All round great to use would recommend. Reviewed on: 5th March 2024

Excellent all round experience

Excellent all round experience ......great communication and service! Reviewed on: 5th March 2024

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