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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Got a loan pretty quickly.

Got a loan pretty quickly. Very straight forward Reviewed on: 5th March 2024

Good service, good value for money

Good service, good value for money Reviewed on: 5th March 2024

Easy and simple to access products and decision very...

Easy and simple to access products and decision very quick Reviewed on: 5th March 2024

Zopa are excellent very easy to use

Zopa are excellent very easy to use Reviewed on: 5th March 2024

Personal loans

Friendly, helpful customer service. Easy to understand terms and conditions. Easy repayment plans. Couldn't do better. Reviewed on: 5th March 2024

My best experience is their congratulatory message a...

My best experience is their congratulatory message after paying off your loan. I thought that was really sweet. Reviewed on: 5th March 2024

The transaction i had was quick and easy.

The transaction i had was quick and easy. Reviewed on: 5th March 2024

straight forward easy to apply no problems

straight forward easy to apply no problems Reviewed on: 5th March 2024

Thank you Zopa

I applied for a personal loan and the whole procedure was straight forward and the decision was made in 24 hours. I am in my 80's and a pensioner but I believe my past credit history in general and with Zopa in particular was a contributing factor. Reviewed on: 5th March 2024

Nice and easy to complete the form and finances chec...

Nice and easy to complete the form and finances check was easy to process. Reviewed on: 5th March 2024

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