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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Friendly service and apps that work well.

Friendly service and apps that work really well. Reviewed on: 4th March 2024

Website easy

Website easy to navigate - loan was agreed very quickly Reviewed on: 4th March 2024

Polite professional and friendly

Polite professional and friendly Reviewed on: 4th March 2024

Very helpful and understanding.

Very helpful and understanding. I love the Zopa app, very useful and gives you the opportunity to pay in extra when you can to shorten the length of the loan. Reviewed on: 4th March 2024

Very easy application.

Very easy application. Friendly call staff and prompt release of funds when approved. They will be my first choice in any future loan application. Happy to recommend to anyone Reviewed on: 4th March 2024

Straight forward process , accepted & money transfer...

Straight forward process , accepted & money transferred extremely quickly Reviewed on: 4th March 2024

They let you know everything you need to know before...

They let you know everything you need to know before making your choice as to what product you want, you are not searching for answers they are already there for you, it is my first time of using Zopa but I would not hesitate to use them again, keep up the good work. Reviewed on: 4th March 2024

Excellent Service

Took less than 10 minutes to apply for credit Payment paid into bank within 24 hours Reviewed on: 4th March 2024

Everything was so smooth and easy.

Everything was so smooth and easy. Everything was clear Reviewed on: 4th March 2024

Excellent service and quick and prompt

Excellent service and quick and prompt Reviewed on: 4th March 2024

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