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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Personal loan

Excellent experience Friendly service Reviewed on: 4th March 2024

Easy to communicate with

Very transparent with all they do. Keep you updated and very easy to communicate with. Reviewed on: 4th March 2024

Every body spoken too .

Every body spoken too .All were excellent in there reposnse. Reviewed on: 4th March 2024

Efficient , clear and professional at all times.

Efficient , clear and professional at all times. Their app allows me to manage my finances and loan other ease . I never feel I’m being taken advantage of but being treated fairly as a customer. Reviewed on: 4th March 2024

Zopa helped me to cancel our an expensive credit card.

Zopa helped me to cancel our an expensive credit card. The process was simple and professional. Reviewed on: 4th March 2024

Zopa showed the cost from point one, there was no hi...

Zopa showed the cost from point one, there was no hidden charges, no date changes, they are up front with everything to deal with your loan. Reviewed on: 4th March 2024

Fast and good rates.

Fast and good rates. Very good customer service. Reviewed on: 4th March 2024

Always helpful.

Always helpful. Will help in whatever way they can. Reviewed on: 4th March 2024

The application process was very swift and surpassed...

The application process was very swift and surpassed my expectations Reviewed on: 4th March 2024

quick no fuss loan

such an easy website , good deals and quick answers no fuss Reviewed on: 4th March 2024

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