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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Process is very smooth and the interest is reasonable.

Process is very smooth and the interest is reasonable. Reviewed on: 4th March 2024

Highly recommend

Excellent from the start, easy application and quick payment Reviewed on: 4th March 2024

Took out a loan with Zopa last year and the whole se...

Took out a loan with Zopa last year and the whole service was excellent Reviewed on: 4th March 2024

Great way to do banking

Very quick and easy to arrange the loan. Money was tranfserred worryingly quickly. The app is great. Reviewed on: 4th March 2024

Always honest

Always honest and helpful dont tell you that you can get a loan them refus3 you Reviewed on: 4th March 2024

Best Leander

I've used this Company for a few years. Never had any better experience with any other company. Everything is Straightforward no hidden complications & if you are having bother navigating then the personal help you through it .Wouldn't use any other Company ps I have told my Family and Friends about this company & they have used them as well Reviewed on: 4th March 2024

Excellent

Very easy to deal with, straight forward website and good customer service Reviewed on: 4th March 2024

Excellent service

The whole process was very simple and excellent service was provided. Reviewed on: 4th March 2024

All round ease of service

Easy to apply, quick to hear back and receive the money, communications clear on direct debit values and date. Easy to make amendments on the app. Reviewed on: 4th March 2024

I am now on my second loan with Zopa and it is an ea...

I am now on my second loan with Zopa and it is an easy no fuss loan first rate service Reviewed on: 4th March 2024

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