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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Forever a Financial Friend!

At a time when I needed a financial friend, during a cost of living crisis, Zopa helped. My son’s biggest day in his life was memorable because of it. I am deeply grateful. Thank you Zopa Reviewed on: 4th March 2024

Great prompt service with no fuss but lots of securi...

Great prompt service with no fuss but lots of security which was very reassuring. Reviewed on: 4th March 2024

Prompt approval.

Prompt approval. Everything explained on the website. Prompt payment. Reviewed on: 4th March 2024

Personal loan approved in minutes

Personal loan approved in minutes Reviewed on: 4th March 2024

Good customer service very helpful always ready to help

Good customer service very helpful always ready to help Reviewed on: 4th March 2024

Very helpful and quick to make a decision

Very helpful and quick to make a decision Reviewed on: 4th March 2024

Easy application

It was so easy applying for a personal loan, and in less than 1 day a got the money in my bank account Reviewed on: 4th March 2024

Process was quick and easy and money went in same da...

Process was quick and easy and money went in same day Reviewed on: 4th March 2024

Quick credit decision, also interest is acceptable

Quick credit decision, also interest is acceptable Reviewed on: 4th March 2024

Loan process

Extremely easy to carry out the whole process. Simple forms and decision in double quick time. Reviewed on: 4th March 2024

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