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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

First class customer service would recommend to anyone

First class customer service would recommend to anyone Reviewed on: 4th March 2024

Had two loans with Zopa.

Had two loans with Zopa. Application process was easy and on both occasions the acceptance was rapid. I really appreciate that Zopa email to remind you that your loan repayment is due. All in all a great Bank and well deserving of the accolade! Reviewed on: 4th March 2024

Quick and Easy

They are no nonsense everything is easy and customer friendly Reviewed on: 4th March 2024

Very easy process.

Very easy process. Excellent rates. First class quality. Reviewed on: 4th March 2024

Good communication.

Good communication. Clear messaging. Great company. Reviewed on: 4th March 2024

Helpful and easy

Easy to set up, the app is really simple and helpful. I like that you can make extra payments when you have a little spare cash too! Reviewed on: 4th March 2024

I never had a problem with Zopa.

I never had a problem with Zopa. Very fast process Reviewed on: 4th March 2024

My computer

Easily sorted and regular updates made it a no brainer Reviewed on: 4th March 2024

Zopa made my life easier!

I needed a personal loan, applied for providers via Money Supermarket and Zopa were recommended. The application process was simple, easy to understand and instant. It omitted all the technical speak for a language which those who do not work in finance, could understand. I would definitely recommend to others. Reviewed on: 4th March 2024

The easiest loan l have ever had

No fuss filled out online money in my bank account in minutes Reviewed on: 4th March 2024

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