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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Never had a problem and they always can help you wit...

Never had a problem and they always can help you with any queries you have Reviewed on: 4th March 2024

Applied for a loan good customer service

Applied for a loan good customer service Reviewed on: 4th March 2024

They are very good at solving problems quickly and r...

They are very good at solving problems quickly and responsibly. Reviewed on: 4th March 2024

So helpful and no nonsense selling.

So helpful and no nonsense selling. I would recommend to anyone wanting a loan. I'm very satisfied. Reviewed on: 4th March 2024

Fantastic

Fast & efficient, application was done in minutes, outstanding service. Reviewed on: 4th March 2024

Super app, good customer service but steep rates.

The app is excellent. Customer service is very good. The rates available to me were not great, but one of the only offers at the time I applied. Application was fast and easy. Reviewed on: 4th March 2024

Like a Sun after rain ..

Money help me a lot to move in to the new apartment ^_^ Big Thank You Reviewed on: 4th March 2024

The personal loan was easy and quick to set in place...

The personal loan was easy and quick to set in place, particularly given the verifications which were required. Reviewed on: 4th March 2024

Quick and efficient easy process not full of irrelev...

Quick and efficient easy process not full of irrelevant questions Reviewed on: 4th March 2024

From applying for loan to receiving the loan everyth...

From applying for loan to receiving the loan everything went smoothly Reviewed on: 4th March 2024

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