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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Excellent services

Customer Services was brilliant. From the point of application to completion was perfect. Reviewed on: 4th March 2024

Zopa were quick and made a decision very quickly.

Zopa were quick and made a decision very quickly. Very easy documents to complete. Would highly recommend. Reviewed on: 4th March 2024

All good dont know what to say about a loan.

All good dont know what to say about a loan. I borrowed money. I pay it back with interest. Hardly reading shakespeare. Reviewed on: 4th March 2024

Very easy to use and very fast decision and transfer...

Very easy to use and very fast decision and transfer Reviewed on: 4th March 2024

Quick simple & easy

Quick & easy application process, & money in bank account within minutes Reviewed on: 4th March 2024

Difficulty with supporting documents accep...

Very difficult getting my supporting documents accepted . Had to resend them several times Reviewed on: 4th March 2024

Very quick & seamless professional & good value

Very quick & seamless professional & good value Reviewed on: 4th March 2024

Everything goes smoothly with Zopa

Everything goes smoothly with Zopa Reviewed on: 4th March 2024

Easy to arrange online and in my bank account within...

Easy to arrange online and in my bank account within the hour!! Reviewed on: 4th March 2024

My Zopa Experience

I have been a Zopa customer for many years and is my ‘go to’ company due to the highly professional service provided at all times.cannot recommend Zopa highly enough in my experience. Reviewed on: 4th March 2024

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