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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 12th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Zopa bank and credit card accounts are well run and... Zopa bank and credit card accounts are well run and apps are easy to follow. Reviewed on: 12th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience.

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Zopa Personal loan reviews (69089)

Very good and excellent customer service

Very good and excellent customer service Reviewed on: 4th March 2024

Simply and easy to use.

Simply and easy to use. Clear upfront details and kept well informed. Reviewed on: 4th March 2024

Not just another loan provider

I had money in my account within an hour of asking for it. A great App with real added benefits, not just another loan provider Reviewed on: 4th March 2024

Customer service

Very easy to use website,customer team , all questions answered immediately,great service. Reviewed on: 4th March 2024

Fast service good rates staff very helpful and polit...

Fast service good rates staff very helpful and polite and reliable Reviewed on: 4th March 2024

Quick and simple process.

Quick and simple process. Would recommend. Reviewed on: 4th March 2024

excellent

Really helpful answer within minutes highly recommend Reviewed on: 4th March 2024

Consolidation

Very helpful and patient lady, I had a bit of technical difficulties with my application and she guided me through Reviewed on: 4th March 2024

Easy to administer and apply for.

Easy to administer and apply for. Clear communication. Can pay back early. Reviewed on: 4th March 2024

Fantastic process throughout.

Fantastic process throughout. Great app too Reviewed on: 4th March 2024

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