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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Best service

Quick, easy and efficient. App is very easy to use. Reviewed on: 4th March 2024

Easy money

All done online, easy enough and no problems, money paid straight into bank Reviewed on: 4th March 2024

I have had 2 personal loans from Zopa and the proces...

I have had 2 personal loans from Zopa and the process had been smooth and efficient each time Reviewed on: 4th March 2024

Zopa was extremely easy to set up a loan application...

Zopa was extremely easy to set up a loan application and the results were very quick. Customer service is very good and all members of staff I have spoke to have been very helpful. Reviewed on: 4th March 2024

Fantastic

Fantastic easy application process keep to timescales and let you know of any changes every step of the way Reviewed on: 4th March 2024

Seamless experience I have has at least 3 loans and...

Seamless experience I have has at least 3 loans and the experience has been the same 1st rate Reviewed on: 4th March 2024

Easy to use app, great service.

Easy to use app, great service. No issues Reviewed on: 4th March 2024

Easy and straight forward to use.

Easy and straight forward to use. Able to pay off early if you are able to with no added extras in the small print. Reviewed on: 4th March 2024

So simple, good value and user friendly.

It was so quick and easy to sort and the app is really easy to help manage the loan. I couldn’t recommend it more. Reviewed on: 4th March 2024

Straight forward no hassle banking very quick to res...

Straight forward no hassle banking very quick to respond with somebody you can actually talk with Reviewed on: 4th March 2024

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