Smart Money People Logo
Share this page
Link copied

Zopa: Personal loan reviews

View other Zopa products
4.94
Based on 65,248 reviews, last reviewed 25th Jul 2025
99% decrease in 5 star reviews
in the past 90 days
83% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025
Jegathasan G's avatar
Jegathasan G

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E
Read all reviews Write a review

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Zopa Personal loan reviews (65248)

Great service

4
I tried a few places. These was by far the best value and help Reviewed on: 22nd June 2017
Luke Dicks's avatar
Luke Dicks

Great service

5
Very helpful no hassle service had no problems in the few months I have been using zopa Reviewed on: 22nd June 2017
Luke Chalmers's avatar
Luke Chalmers

Brilliant

5
Fast decision with no fuss, good experience Reviewed on: 22nd June 2017
Emma Williams's avatar
Emma Williams

Zopa was so easy and customer service was excellent

5
I was a little nervous about applying for a loan but Zopa made it so easy and when I had to ring them up their customer service was outstanding Reviewed on: 22nd June 2017
Tam Gregory's avatar
Tam Gregory

excellent all rounders

4
My experience went without a hitch....not one issue. And lovely courteous help staff when I needed some information....brilliant :) Reviewed on: 22nd June 2017
Angela Albiston's avatar
Angela Albiston

Great lenders

5
It was very easy from start to finish and all at a great rate would definitely use again Reviewed on: 22nd June 2017
Tyrone liquorish's avatar
Tyrone liquorish

Quick & simple!

5
I've had an amazing experience with Zopa, it was all done very quickly & ive not had any issues! Reviewed on: 22nd June 2017
Paul Mclean's avatar
Paul Mclean

Nice and Easy

5
Easy process, very quick results and a great percentage rate. Very impressed. ☺️ Reviewed on: 22nd June 2017
Darren Nice's avatar
Darren Nice

Zopa loan

5
Zopa were so easy to deal with. The money was in my account within 3 days and the process was completely stress free. They made it really easy to accesss my loan details, and change payment dates etc without having to call up and waste time on hold. Their rates are also really good too. I would definitely recommend them to anyone with borrowing needs :-) Reviewed on: 22nd June 2017
Jala 's avatar
Jala

10 / 10

5
I have used Zopa twice. Each time they were very efficient in processing my application and transferring the money. Their interest rates are also very competitive. Definitely recommend. Reviewed on: 22nd June 2017
Andrew Barclay's avatar
Andrew Barclay

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Zopa?

  • Cash ISA

    from Zopa 4.94 from 1262 reviews
    Zopa

  • Smart Saver

    from Zopa 4.94 from 7180 reviews
    Zopa

  • Fixed term savings account

    from Zopa 4.93 from 1784 reviews
    Zopa
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill