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Zopa: Personal loan reviews

4.94
Based on 65,249 reviews, last reviewed 16th Oct 2025
50% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025
Makatleho P's avatar
Makatleho P

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65249)

Zopa came through in hard times!

5
I fell upon some hard times in 2016 - some changes in circumstances that could not have been foreseen. Zopa made it so easy to apply for a loan, no crazy interest rates, easy monthly repayments and the option to overpay too. I would highly recommend Zopa to friends and family if they are looking for a short term loan in similar circumstances to mine. They have been great. Reviewed on: 19th December 2016

ZopAstounding

5
This is the second personal loan I have used Zopa for - the first was for my daughters wedding & the second was for a newer car. Both times the loan process has been very easy to conclude with good communication by email & a quick decision on application & subsequent transfer of funds to my bank. Fantastic service & would highly recommend to anyone as an alternative to the usual money lenders !! Reviewed on: 19th December 2016

Easy, no hassle loan

5
I needed a loan to purchase a new kitchen and through a comparison site became aware of Zopa. After a little research, including testimonials which were very favourable, I decided to apply to Zopa. They will inform you very quickly if you meet their criteria and if you decide to proceed, the money is in your bank within a matter of days. Overall I am very pleased with Zopa, from their customer service to their competition beating rates, you won't be disappointed. Reviewed on: 19th December 2016

Great loans

5
Zopa helped me when my bank wouldn't. Very good service with very competitive rates. Reviewed on: 19th December 2016

Very easy experience

5
Very easy simple process online hassle free. Very pleasant experience. Reviewed on: 19th December 2016

Easy, fair, great repayments.

5
I passed my driving test and wanted a car so I borrowed 5000 pounds from zopa. They approved my application quickly and the whole process was hassle free. 1 and a half years in and still happy with the process. Reviewed on: 19th December 2016

Great service, fantastic response.

5
easy signing up and received an answer straight away, the website is really clear and you know where you stand on your loan. Reviewed on: 19th December 2016

first class customer service

5
I have used Zopa on several occasions and recommended them to my family and friends who have since used them they are just an excellent company to business with, backed up with a first class customer service and should I ever need a loan again I will not hesitate to use Zopa Reviewed on: 19th December 2016

Quick check quick response

5
The check was very quickly and convenient and i had an answer back straight away Reviewed on: 19th December 2016

fast easy service great rates

5
Very fast and easy to apply and excellent rates. Reviewed on: 19th December 2016

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