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Zopa: Personal loan reviews

4.94
Based on 65,249 reviews, last reviewed 16th Oct 2025
50% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025
Makatleho P's avatar
Makatleho P

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65249)

Their service from start to finish was excellent!

5
I first used Zopa when they first were established and right from start to finish they were amazing and I had the money within 72hrs after taking that option. Reviewed on: 19th December 2016

Excellent

5
Zopa were brilliant throughout. They offered a really low interest rate, the money was with me the same day, and they let me pay back early without any fees. I can't recommend them highly enough! Reviewed on: 19th December 2016

Easy and quick, no silly interest rates

5
Helped me when I needed the most. No stupid interest rates, no hidden fees. Thank you Zopa for preventing me hit rock bottom and to preventing me from taking a loan and be in debt for the rest of my life! Reviewed on: 19th December 2016

Quick and Easy to apply

5
It was so easy to apply for a loan and was accepted quickly as well! It was easy to choose the length on loan repayments by showing the monthly payments. This allowed me to select a term that I could afford the monthly payments. Afterwards I've not been spammed with emails etc which is a plus. I have had no problems at all, I would highly recommend Zopa to friends and family and would definitely use again if needed. Reviewed on: 19th December 2016

A lender you can trust

5
I took out a loan to consolidate my outstanding debts and zopa was the only company that would approve the loan. It's re-established my credit rating and removed a great deal of pressure. I am very happy with the speed of service, the interest rates and the loan terms. Thank you Reviewed on: 19th December 2016

Excellent customer service and support

5
I had a great experience with using zopa for taking out a personal loan, they have great customer support and were very efficient Reviewed on: 19th December 2016

I needed a loan, I got a loan. I t was easy too!

4
Great and helpful customer service, My loan was available to be within hours. Reviewed on: 19th December 2016

Spot on service. Quick and no hassle.

5
Great service. Kept me informed throughout and reliable great service. Reviewed on: 19th December 2016

Straightforward process

5
Very straightforward, simple and quick process. Reviewed on: 19th December 2016

Fantastic value very quick answer to my application.

5
Saw a car , applied online to Zopa for a loan which was a very good interest rate . Some very simple questions , and a quick reply . I have my car now which zopa made it possible . Reviewed on: 19th December 2016

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