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Zopa: Personal loan reviews

4.94
Based on 65,249 reviews, last reviewed 16th Oct 2025
50% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025
Makatleho P's avatar
Makatleho P

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65249)

Good service

5
Simple easy application and great service Reviewed on: 19th December 2016

Hassle free loan

5
So easy to apply and go through the application process. I ended up repaying my loan early and that process was also simple. Reviewed on: 19th December 2016

Perfect loan experience, great rate, perfect service.

5
Experience second to none. Speedy process, best rate, and funds available within 5 working days from start to end. What's not to like? Reviewed on: 19th December 2016

customer service

5
Great customer service and hassle free. Very good and quick when needed to deal with anything and always helpful. Reviewed on: 19th December 2016

Absolutely amazing!

5
Was very desperate for a quick cash fix at a hard time and did not want to take out one of those expensive pay day loans so looked online and came across Zopa.. very cheap! Very quick! I'm a VERY VERY happy customer.. HIGHLY recommended!!! Thanks Zopa! Reviewed on: 19th December 2016

Zoos loan

4
Extremely easy and straight forward, no problems and would definitely use them again Reviewed on: 19th December 2016

Very easy, quick decision and in my case the best rate on the market

5
As above very happy experience, customer service, efficiency and in my case the best rate on the market Reviewed on: 19th December 2016

Always a please

5
Fantastic, fast, easy transaction, low rates! Reviewed on: 19th December 2016

A difference...

5
Because that's what Zopa made at a time when it was important to me... Once my details were given to them, they gave me an instant decision, loan to follow with really competitive rates.... Not only was this different....it really made a difference. So I vote for Zopa.....a direct professional experience that wants to make a difference... Thank you! Gaz Reviewed on: 19th December 2016

Very easy to apply and easy to use website.

5
Very honest website the apr that was shown was the same as what i got. Applying for the loan was easy Reviewed on: 19th December 2016

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