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Zopa: Personal loan reviews

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4.94
Based on 65,249 reviews, last reviewed 16th Oct 2025
50% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025
Makatleho P's avatar
Makatleho P

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J
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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65249)

Keeping things simple

5
I have had the pleasure of contacting Zopa on two occasions and their service is exceptional and to be highly recommended. Thanks Zopa! Reviewed on: 19th December 2016
John Roberts's avatar
John Roberts

Best loan ever. I was dealt With speed politeness and efficiency. I am an oap and this is the very fisrt loan I have taken out So I guess I was first time lucky Well done and Thankyou Regards Martha

5
Iwas very nervous about taking out this loan,but I needed it for an emergency situation. But what I experienced the best sevice I have ever hadd Thank you very much Martha Reviewed on: 19th December 2016
Margaret Walsh's avatar
Margaret Walsh

Great service

4
Great customer service, easy to deal with. Reviewed on: 19th December 2016
Rob Morris's avatar
Rob Morris

Excellent.

5
Will definitely be using again. Simple and quick process. Reviewed on: 19th December 2016
Katy Barton's avatar
Katy Barton

Great hassle free company to deal with!!

5
When taking out a loan to purchase a new car I found Zopa to be the friendliest, most easy to deal with and obliging company I have ever taken out a loan with. Reviewed on: 19th December 2016
Fiona Urquhart's avatar
Fiona Urquhart

Great value, easy on-line application.

5
Easy end-to-end process and very competitive interest rates. Loans are flexible too so you can pay them off early or apply for another top-up loan while your original loan is outstanding. Reviewed on: 19th December 2016
Lance Grundy's avatar
Lance Grundy

Excellent company with a great product.

5
It was a very simple experience. On line application and a follow up call to verify details. Reviewed on: 19th December 2016
Nick Dunhill's avatar
Nick Dunhill

Best lender I have dealt with.

5
Very easy to deal with great rates and fast service a pleasure to deal with Reviewed on: 19th December 2016
Paul Paterson's avatar
Paul Paterson

Getting A Good Deal.

5
Could not be easier. Apply online, wait and 'hey presto'. No extortionate Rates. Easy set up payments on Direct Debit. I would recommend Zopa and I am happy to use them again in the future! Reviewed on: 19th December 2016
Rick Webb's avatar
Rick Webb

Great service

5
The less hassle in completing the application form and speed of response was fantastic. Reviewed on: 19th December 2016
ismaila shittu's avatar
ismaila shittu

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