Smart Money People Logo

Zopa: Personal loan reviews

4.94
Based on 65,247 reviews, last reviewed 13th Jun 2025
44% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025
Bubbleicious's avatar
Bubbleicious

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience. Write a review

Zopa Personal loan reviews (65247)

Excellent interest rates Easy completion & Quick Decision

5
The whole experience was quick and easy, with the best and most competitive interest rates around would recommend them to anyone. Reviewed on: 19th December 2016

Help when most needed

5
Planning a wedding is hard paying for the wedding is harder, from applying to being accepted has been amazing. I cannot fault zopa and I strongly believe that they are the best loan company by far. Thankyou for making my dream wedding a reality Reviewed on: 19th December 2016

Zopa personal loans

5
Very fast and friendly straight forward and very clear . Gave me a good choice and pointed out the best option for me . Super Zopa ! Reviewed on: 19th December 2016

Easy, simple, good value

5
Very easy to do, excellent rates and good flexibility. Reviewed on: 19th December 2016

Competitive interest rates

5
Very easy process and good interest rates Reviewed on: 19th December 2016

Excellent service and fast processing.

5
I took out a loan with Zopa after finding them on a comparison site. The interest rate was the best I could get, applying was quick and my application was processed quickly and the funds credited to my account. As I no longer needed the loan I was able to repay it early having previously made overpayments. Zopa is a great example of the disruptive wave striking at the heart of banking through Fintech. Reviewed on: 19th December 2016

Excellent experience

5
Excellent response times and customer service. Would definitely use them again. Reviewed on: 19th December 2016

Quick with an excellent customer service.

5
Very quick steps, excellent customer service and low apr Reviewed on: 19th December 2016

Amazing customer service

5
Such an easy process money sorted very quickly when you ring they always answer the phone promptly and help you so well brilliant service :) Reviewed on: 19th December 2016

Simple to use site

5
The site is easy to get round and the service is good Reviewed on: 19th December 2016

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Zopa?

  • Cash ISA

    from Zopa 4.94 from 1261 reviews
    Zopa
  • Smart Saver

    from Zopa 4.94 from 7180 reviews
    Zopa
  • Fixed term savings account

    from Zopa 4.93 from 1784 reviews
    Zopa
    View all products