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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65247 reviews)

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4.94

Based on 65,247 reviews, last reviewed 13th Jun 2025

44% decrease in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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Zopa Personal loan reviews (65247)

Couldn't ask for better service

Clear and transparent throughout, and with assurance from customer service team when required. Result was a quick and very affordable loan, with a happy customer on the side. Reviewed on: 19th December 2016

User friendly website and quick decision

The website was easy to navigate, user friendly and I was updated each step of the way. I had a response within the specified time frame. Reviewed on: 19th December 2016

Excellent service

Good customer service fast delivery Reviewed on: 19th December 2016

Quick and easy loan with super efficient service.

I took out a loan with Zopa in 2014, as it was the most competitive rate at the time compared with other companies (even the banks). What also attracted me to Zopa was the loan didn't come with the usual restrictions etc. The service and offer of loan was swift and efficient. If I ever required a loan again further down stream, then I wouldn't hesitate to go directly to Zopa.....And I would point family and friends in the same direction!! Reviewed on: 19th December 2016

Easy peasy

Simply outstandingy excellent experience Reviewed on: 19th December 2016

The right way to do business

I recently required a loan to buy my new car and got a rate from Zopa that significantly undercut the dealership. The transaction was seamless and the money transfer was very quick. I can't recommend them highly enough. Reviewed on: 19th December 2016

Excellent all round service

Found the whole experience fast friendly and hassle free! Reviewed on: 19th December 2016

Excellent service

Guide customer service fast delivery Reviewed on: 19th December 2016

Very easy to apply and quick to pay out. Also very easy to communicate with

I took out a loan and a few months later needed to increase it. In less than five minutes it all sorted. Fantastic people to deal with, human not like the banks. Reviewed on: 19th December 2016

Borrowing for new central heating

My central heating system was very old and broke down so borrowed from Zopa which was simple . Brilliant service with no fuss. Reviewed on: 19th December 2016

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View resource hub

Zopa: Personal loan reviews

44% decrease in 5 star reviews

33% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Zopa: Personal loan now

Zopa Personal loan reviews (65247)

Couldn't ask for better service

User friendly website and quick decision

Excellent service

Quick and easy loan with super efficient service.

Easy peasy

The right way to do business

Excellent all round service

Excellent service

Very easy to apply and quick to pay out. Also very easy to communicate with

Borrowing for new central heating

Do you have a different Zopa product?

Want to see more from Zopa?

Cash ISA

Smart Saver

Fixed term savings account

Join Smart Money People

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