8194460 Zopa Loan Reviews - Smart Money People
Smart Money People Logo
Go to business site
Share this page
Link copied

Zopa: Personal loan reviews

View other Zopa products
4.94
Based on 65,249 reviews, last reviewed 16th Oct 2025
50% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025
Makatleho P's avatar
Makatleho P

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J
Read all reviews Write a review

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Zopa Personal loan reviews (65249)

Amazing customer service

5
Such an easy process money sorted very quickly when you ring they always answer the phone promptly and help you so well brilliant service :) Reviewed on: 19th December 2016
Julie Fitzpatrick's avatar
Julie Fitzpatrick

Simple to use site

5
The site is easy to get round and the service is good Reviewed on: 19th December 2016
Graham dodd's avatar
Graham dodd

Couldn't ask for better service

5
Clear and transparent throughout, and with assurance from customer service team when required. Result was a quick and very affordable loan, with a happy customer on the side. Reviewed on: 19th December 2016
Simon Dungate's avatar
Simon Dungate

User friendly website and quick decision

5
The website was easy to navigate, user friendly and I was updated each step of the way. I had a response within the specified time frame. Reviewed on: 19th December 2016
Tina Gardner's avatar
Tina Gardner

Excellent service

4
Good customer service fast delivery Reviewed on: 19th December 2016
Emelia's avatar
Emelia

Quick and easy loan with super efficient service.

5
I took out a loan with Zopa in 2014, as it was the most competitive rate at the time compared with other companies (even the banks). What also attracted me to Zopa was the loan didn't come with the usual restrictions etc. The service and offer of loan was swift and efficient. If I ever required a loan again further down stream, then I wouldn't hesitate to go directly to Zopa.....And I would point family and friends in the same direction!! Reviewed on: 19th December 2016
Cornel Chin's avatar
Cornel Chin

Easy peasy

5
Simply outstandingy excellent experience Reviewed on: 19th December 2016
Mark Bell's avatar
Mark Bell

The right way to do business

5
I recently required a loan to buy my new car and got a rate from Zopa that significantly undercut the dealership. The transaction was seamless and the money transfer was very quick. I can't recommend them highly enough. Reviewed on: 19th December 2016
Oliver Regester's avatar
Oliver Regester

Excellent all round service

5
Found the whole experience fast friendly and hassle free! Reviewed on: 19th December 2016
Ann Byrne's avatar
Ann Byrne

Excellent service

4
Guide customer service fast delivery Reviewed on: 19th December 2016
Emelia's avatar
Emelia

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Zopa?

  • Current account

    from Zopa 5.00 from 2 reviews
    Zopa

  • Cash ISA

    from Zopa 4.95 from 1262 reviews
    Zopa

  • Smart Saver

    from Zopa 4.94 from 7180 reviews
    Zopa
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill