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Zopa: Personal loan reviews

4.94
Based on 67,242 reviews, last reviewed 19th Jan 2026
65367% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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Latest highest rating:

4

Good experience -well recommended Good experience -dealt with the matter professionally with patience and with care. Reviewed on: 19th January 2026
Parwin Rajprohit's avatar
Parwin Rajprohit

Latest lowest rating:

1

helpful quick very helpful understanding quick reply money straight into bank no problems Reviewed on: 16th January 2026
Tina Trice's avatar
Tina Trice

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (67242)

Can't recommend enough

5
Great business to deal with. They make what could be a stressful experience so simple Reviewed on: 19th December 2016

Fast and Efficient Loan service

5
The loan application process was very quick with a pre-assessment done using a soft search without affecting my credit report. Having qualified, the information required was straight forward and within 5mins my loan was approved! The interest rates on offer were best in class and I have the option to repay early without any charges. I have also found the FAQ section of the website to be very comprehensive and simple. Great service from Zopa. Highly recommend. Reviewed on: 19th December 2016

Excellent service made simple

5
Interest rates are great and the whole process is made very simple with great communication and explanation of services. Reviewed on: 19th December 2016

Keeping things simple

5
I have had the pleasure of contacting Zopa on two occasions and their service is exceptional and to be highly recommended. Thanks Zopa! Reviewed on: 19th December 2016

Best loan ever. I was dealt With speed politeness and efficiency. I am an oap and this is the very fisrt loan I have taken out So I guess I was first time lucky Well done and Thankyou Regards Martha

5
Iwas very nervous about taking out this loan,but I needed it for an emergency situation. But what I experienced the best sevice I have ever hadd Thank you very much Martha Reviewed on: 19th December 2016

Great service

4
Great customer service, easy to deal with. Reviewed on: 19th December 2016

Excellent.

5
Will definitely be using again. Simple and quick process. Reviewed on: 19th December 2016

Great hassle free company to deal with!!

5
When taking out a loan to purchase a new car I found Zopa to be the friendliest, most easy to deal with and obliging company I have ever taken out a loan with. Reviewed on: 19th December 2016

Great value, easy on-line application.

5
Easy end-to-end process and very competitive interest rates. Loans are flexible too so you can pay them off early or apply for another top-up loan while your original loan is outstanding. Reviewed on: 19th December 2016

Excellent company with a great product.

5
It was a very simple experience. On line application and a follow up call to verify details. Reviewed on: 19th December 2016

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