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Zopa: Personal loan reviews

4.94
Based on 65,247 reviews, last reviewed 13th Jun 2025
44% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025
Bubbleicious's avatar
Bubbleicious

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

Zopa Personal loan reviews (65247)

Review of the Zopa, Personal loan:

Excellent payment options

5
Good customer service plus user friendly app makes a huge difference in choosing the product one needs Reviewed on: 5th April 2023

Application was very easy to follow.

5
Application was very easy to follow. I have not had to contact customer service as of yet which is great. I really enjoy the app as it helps me work out any issues in my payments and any issues with my borrowing. Reviewed on: 26th April 2025

Fast and easy experience and great customer service.

5
Fast and easy experience and great customer service. Very reasonable interest rates and easy to budget for payments.. Reviewed on: 26th April 2025

So easy from applications to receiving funds highly...

5
So easy from applications to receiving funds highly recommended Reviewed on: 26th April 2025

Always helpful, the app is very easy to use

5
Always helpful, the app is very easy to use Reviewed on: 26th April 2025

Excellent Product

5
The use of the app, paired with the speed and efficiency of the necessary checks is extremely helpful and user friendly. Reviewed on: 26th April 2025

An Excellent Company to deal with.

5
I cannot praise Zopa enough for their help and guidance in making the experience a pleasure. Reviewed on: 26th April 2025

Zooa is a revolution in banking.

5
Zooa is a revolution in banking. Simplicity from start tb finish. Every process is smooth and flawless, and the app is so easy to navigate and straightforward Customer service and second to none, Also appreciate the great savings rates, and you he ability to boost these The way all banks Reviewed on: 26th April 2025

A Professional Reliable Company

5
So professional!Excellent service Reviewed on: 26th April 2025

Absolutely the best company by far!

5
Absolutely the best company by far! Great product, competitive rates, friendly staff and fantastic app! Reviewed on: 26th April 2025

Quick to sort, great communication with a helpful, s...

5
Quick to sort, great communication with a helpful, straightforward app Reviewed on: 26th April 2025

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