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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (8041 reviews)

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4.94

Based on 8,041 reviews, last reviewed 12th Mar 2026

81300% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent Banking Service with Great Rates Very quick simple to use and great savings rates with easy access pots makes managing your money efficiently and simply and your money is always acces... Read more Reviewed on: 12th March 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8041)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

Perfect for all your savings goals Reviewed on: 6th April 2023

Barclays slashed savings rates and so a more competi...

Barclays slashed savings rates and so a more competitive product from Zopa is much appreciated. Reviewed on: 31st March 2025

Very good company to deal with.

Very good company to deal with, every transaction is smooth and I love the ease of use with the app. Reviewed on: 31st March 2025

Very easy to transfer money from bank to Zopa saving...

Very easy to transfer money from bank to Zopa savings, same for transferring money from pot to pot. Clear instructions on app. Easy to navigate to find boosted pots' rates. Reviewed on: 31st March 2025

Easy access to website with very good security proto...

Easy access to website with very good security protocols, very easy to navigate to whatever your needs are within the app. Great customer service with a quick response to questions concerning accounts.. Reviewed on: 31st March 2025

Excellent from start to finish setting up my account.

Excellent from start to finish setting up my account. App is easy to use and would highly recommend. Reviewed on: 31st March 2025

Great rates and app.

Great rates and app. Clear communications. I’ve already recommended it to several family members and friends and will continue to do so. Reviewed on: 31st March 2025

Zoos is growing as the best bank for its customer.

Zoos is growing as the best bank for its customer. I have a good experience with them for years. Thank you so much. Reviewed on: 31st March 2025

Fantastic to use online

I have not had to contact customer service, hence neutral vote. The website and app are so easy to use, fantastic Reviewed on: 31st March 2025

Excellent - straightforward applications

Excellent - straightforward applications Reviewed on: 31st March 2025

Great rates, great service, great range of products

Great rates, great service, great range of products Reviewed on: 31st March 2025

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