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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (8042 reviews)

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4.94

Based on 8,042 reviews, last reviewed 13th Mar 2026

81300% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Moving money from save to current account I wish I could move money from my primary savings into my biscuit bank account without having to do a withdrawal Reviewed on: 13th March 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8042)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

Perfect for all your savings goals Reviewed on: 6th April 2023

Zopa has been a great savings account, it gives us l...

Zopa has been a great savings account, it gives us lots of options with various pots to save for different things. The interest rates have been great with options of when you want to access the account to give you a little more interest to earn. I’d recommend. Reviewed on: 28th February 2025

Fast friendly & efficient.

Fast friendly & efficient. Great service, good range of products, easy to use App and good rates. Reviewed on: 28th February 2025

Excellent rates, excellent customer service, excelle...

Excellent rates, excellent customer service, excellent communication. Not often you can say that about a bank. Reviewed on: 28th February 2025

Touch wood never had a bad experience with Zopa and...

Touch wood never had a bad experience with Zopa and have been using the app for a while now :-( Reviewed on: 28th February 2025

My niece recommended Zopa to me

My niece recommended Zopa - best thing I did as i was not earning any interest in my bank current account Reviewed on: 28th February 2025

Good interest rates...

Good interest rates, easy to use app and can separate money over different pots Reviewed on: 28th February 2025

Fabulous lender and saver recently opened a saving...

Fabulous lender and I have recently opened a saving account very easy to use no hassle great service, easy to access your savings as well Reviewed on: 28th February 2025

Very easy and very fast opening accounts as well as...

Very easy and very fast opening accounts as well as transferring money. The interest rates are good and are all clearly displayed in the app. All needed Documents are very easy to find in the app. Overall a great experience. Up till now I did not need to contact customer service, but bad customer service will make me find other service providers. So I'll keep my mind open and positive that Zoopa's customer service doesn't let customers down in their most vulnerable state. Reviewed on: 28th February 2025

Regular useful communication

Regular communication from Zopa which highlighted great savings rates which encouraged me to switch savings accounts. Keeps me updated about rate changes and information generally Reviewed on: 28th February 2025

Excellent.

Excellent. No hassle. Easy transfers and kept informed throughout. Reviewed on: 28th February 2025

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