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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (8039 reviews)

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4.94

Based on 8,039 reviews, last reviewed 10th Mar 2026

81200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

The app is very easy to navigate and understand. The app is very easy to navigate and understand. The interest rate on savings is very competative. Reviewed on: 10th March 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8039)

Easy to set up and to manage

The Zopa account was really easy to set up and also to operate- both for paying in and withdrawing money. I particularly like how I can see easily how much interest has been added and how much more I can add in a tax year for the ISA part of the pot Reviewed on: 28th February 2025

Zopa makes it easy to save, and it's straightforward...

Zopa makes it easy to save, and it's straightforward to add and withdraw money quickly and easily. The app is easy to understand and operate. Reviewed on: 28th February 2025

Very easy to set up and good rates

Very easy to set up and good rates Reviewed on: 28th February 2025

They offer good interest rate and easy to use app an...

They offer good interest rate and easy to use app and the ability to transfer money in minutes Reviewed on: 28th February 2025

Simple, easy & competitive

I never had to speak to customer service - the app is easy to use and everything is clear. We'd always like better returns but I note Zopa is often recommended on some of the better known consumet websites. Reviewed on: 28th February 2025

An easy to open savings account that pays good inter...

An easy to open savings account that pays good interest. Everything is there for you to see. Straightforward process in adding or removing savings. Thoroughly recommended. Reviewed on: 28th February 2025

Such a good product, I’m better at saving now than a...

Such a good product, I’m better at saving now than any other point in my life - perfect for buying a house and upcoming baby!! Reviewed on: 28th February 2025

Zopa has been a great savings account, it gives us l...

Zopa has been a great savings account, it gives us lots of options with various pots to save for different things. The interest rates have been great with options of when you want to access the account to give you a little more interest to earn. I’d recommend. Reviewed on: 28th February 2025

Fast friendly & efficient.

Fast friendly & efficient. Great service, good range of products, easy to use App and good rates. Reviewed on: 28th February 2025

Excellent rates, excellent customer service, excelle...

Excellent rates, excellent customer service, excellent communication. Not often you can say that about a bank. Reviewed on: 28th February 2025

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