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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

84% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Best savings rate in the market

The title says it all. In savings you are mostly interested for a good return, and Zopa has the best. Reviewed on: 18th March 2025

Excellent customer service

Excellent customer service and great saving rates with easy access online. Reviewed on: 11th March 2025

Very easy to monitor my finances

Very easy to monitor my finances Reviewed on: 9th March 2025

I first started with Zopa as someone who contributed...

I first started with Zopa as someone who contributed to loans. Ended up getting loans too. Now I am a saver and have started looking at their bank. Does everything I need. Reviewed on: 9th March 2025

Great experience

Great experience setting up and verifying my account Reviewed on: 8th March 2025

Zopa is zuper in my book

Great rates of interest and an easy to use app Reviewed on: 7th March 2025

Great for organising your money

I have a smart saver, to organise my savings both short and long term savings. it’s great to have all the different pots to segregate my different requirements. The interest rates are good and moving money between pots , isas and in and out of zoos is easy and quick Reviewed on: 6th March 2025

Zopa is a great addition to your savings future

Having been with zopa for a number of years now, I feel the Smart saver stands out for other savings providers where all the information is in one logical and well laid app design. Currently competitive on rates, I would recommend those interested in saving for there future to look at Zopa as a savings partner. Reviewed on: 6th March 2025

I trust Zopa to give me the best interest rates

I've been saving with Zopa for years and I trust them to give me the best interest rates that they are able to, savings rates that are not just short term or for new customers but constant. I also love the doing everything via the app, it's so easy to use and makes saving so simple. And the ability to open different savings pots for all the different things I want to save for is great. Reviewed on: 6th March 2025

Best bank in 60 years

Easy to use. Clear information. Fantastic interest rates. I've had bank accounts for over sixty years, & Zopa is easily the best. Reviewed on: 6th March 2025

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