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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7180 reviews)

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4.94

Based on 7,180 reviews, last reviewed 17th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great bank and really good customer service and comp... Great bank and really good customer service and competitive rates Reviewed on: 7th September 2025

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (7180)

Great rate; great service!

So pleased I heard about Zopa! Great rate on my savings, opportunity to boost my rate by locking some money away; very easy to use app. They are playing a big part in moving the industry into the 21st century, leaving the high street banks in their wake, in my opinion. Long May it continue! Reviewed on: 13th January 2023

Excellent

So easy to set up and brilliant customer service Reviewed on: 13th January 2023

On my side

They’ve put savings in the control of the customer. I can save my money how I want to. Reviewed on: 13th January 2023

Excellent rate

Great savings account like that you can easily boost your rate Reviewed on: 13th January 2023

User friendly

I find the app very easy to use and the interest rates are one of the best out there. Highly recommended. Reviewed on: 13th January 2023

Great Company with easy to use app

Have used Zopa for loans and savings now for the last few years and always felt safe and assured my money is ok. All information on your account and options is always available and easy to use and find. Reviewed on: 13th January 2023

Easy, flexible and convenient

The modern way of saving. No more cash in little envelopes stuck in the bottom your draw. A safe, up to date way of dividing your savings without having multiple bank accounts, all controlled by one app. How does my savings grow? Like houseplants, in pots! Reviewed on: 13th January 2023

Easy access great interest rate

The Zopa app is extremely user friendly. It was quick and easy to register and open a Smart Saver, and benefit from the good interest rate offered. Reviewed on: 13th January 2023

Spot on

Pass on interest rate rises to savers....unlike big banks Reviewed on: 13th January 2023

Smart Saving

First time ever I’m now in control of my saving. Reviewed on: 13th January 2023

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