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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

97% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Flexible service

I love Zopa as it offers a range of savers account for customer to set up according to one’s personal financial needs. Reviewed on: 23rd February 2023

A very simple Smart (App) savings account

A very decent interest for easy access. Easy to set up and understand. I needed the flexibility of an easy access account, due to a few projects which i may be doing. Reviewed on: 23rd February 2023

Easy and stress free experience

I am really impressed with Zopa and setting up my smart saver. Everything was easily explained, simple to follow and could access the saver straight away on the app. The app is amazing where you can clearly see/ control what money is coming in/out of your account. Sounds easy but other companies seem to struggle with this. Would definitely use again and highly recommend to anyone else thinking of opening an account. Reviewed on: 23rd February 2023

An easy to use app

Zopa was easy to set up, the app is the simplest banking app I've ever used. It's easy to switch between savings accounts. I feel confident placing my money with Zopa. Reviewed on: 23rd February 2023

Simple savings

An easy to use savings account with options to add boosted savings pots with excellent interest rates Reviewed on: 23rd February 2023

Excellent

Excellent savings rates and easy to use app, took no time at all to set up. Would definitely recommend. Reviewed on: 23rd February 2023

A HELPING HAND

Quick and easy application for a loan when it was needed. Also good backup communication. Reviewed on: 23rd February 2023

intuitive and effective saving

ideally I'd prefer to manage my accounts using a desktop pc however the zopa app is easy to use and navigate. So far too they have been reasonably quick to respond to interest rate changes which is more than I can say for others! Reviewed on: 23rd February 2023

Super easy to use!

As the title says; couldn’t ask for more and always competitive on interest rate Reviewed on: 22nd February 2023

Easy to use, great savings account

I love Zopa, it’s so easy to create separate pots and save for different things. Great interest rates and easy to use app. Reviewed on: 22nd February 2023

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