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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7180 reviews)

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4.94

Based on 7,180 reviews, last reviewed 17th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great bank and really good customer service and comp... Great bank and really good customer service and competitive rates Reviewed on: 7th September 2025

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (7180)

Saving made easy

Moving money to my savings account is so easy and watching my monthly interest arrive and boost my savings is great. Reviewed on: 12th January 2023

Easy to set up and competitive rates

I am very pleased with my zopa account which was very easy to set up and offers competitive rates. Reviewed on: 12th January 2023

Competitive rates and user friendly

It is very easy to both join and use Zopa. It is all on an app on my phone and I find it stress free and very clear to use and understand Reviewed on: 12th January 2023

Disappointed

Very pleased with the account to begin with but then a payment went into the wrong pot through no fault of my own. Zopa refused to move the money to the correct pot. Reviewed on: 12th January 2023

Amazingly effective

Really well designed app, great user experience and competitive interest rates. The ability to boost pots for notice is brilliant. Reviewed on: 12th January 2023

Winner Winner Chicken Dinner

Great savings account - show me the money Reviewed on: 12th January 2023

Simple, accessible, user friendly

Vety easy to use and great intrest rates to match Reviewed on: 12th January 2023

Great interest rate

Great rates but would prefer online use rather than just an app Reviewed on: 12th January 2023

Amazing

Being a student with some savings, this app literally saved my bad spending habits, I can schedule the release of my funds and get more money at the same time. They are reliable, the app works perfectly. Thank you so much§ Reviewed on: 12th January 2023

Excellent rates, early response to interest rate rises

Very happy with this provider, very easy to use app. Reviewed on: 12th January 2023

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