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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

97% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Very easy to use app, speedy transfers

I find Zopa very easy to use and the money is normally transferred pretty quickly Reviewed on: 26th February 2023

Does what it says on the tin

Easy to set up, a decent return on investment and no jargon. Reviewed on: 26th February 2023

Great App

Excellent interface, interest rates and speed of doing stuff. Reviewed on: 26th February 2023

Top Company

Great savings account, easy to operate even for a 65 year old. Reviewed on: 26th February 2023

Innovative Savings Options

Having linked savings pots makes short and long term savings quick and simple. East to access and manage via the app. Reviewed on: 26th February 2023

Making saving simple

Accounts are very easy to setup and the app is well developed for a great user experience. The 7 and 31 day notice periods for the smart saver are particularly flexible features. Reviewed on: 26th February 2023

Quick and easy

I tried a few savings accounts but for some reason they made the process really difficult, when I used Zopa it was so quick and easy to transfer money across and the fact there isn’t withdrawal charges and penalties makes it very appealing. Mentioned this to many people already, great little saver account Reviewed on: 26th February 2023

Good interest rates, easy to use

I set up a Zopa Smart Saver account as it gave the best interest rates at the time. Setting up an account was very easy. I have found navigating their app user friendly and like being able to allocate money to different pots with varying interested rates dependant on how long I might need to wait to draw the money out. Overall very impressed from my experience so far. Reviewed on: 26th February 2023

Good service!

Easy to use, good personal finance features, good interest rates Reviewed on: 25th February 2023

Outstanding and Easy Features

I was referred to Zopa by a friend who had started saving them some years ago. I found signing up super easy, online customer service is efficient and friendly. Reviewed on: 25th February 2023

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