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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7180 reviews)

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4.94

Based on 7,180 reviews, last reviewed 17th Jun 2025

57% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Such an easy app, a great way to save money Such an easy app, a great way to save money Reviewed on: 17th June 2025

Latest lowest rating:

1

Customer service are total time wasters who can bare... Customer service are total time wasters who can barely speak English Reviewed on: 20th November 2024

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (7180)

No customer service

I have been on chat for 29 hours now and no-on has answered my simple query, without which I cannot deposit money into the account. I have had a few replies mainly apologies for delay and one completely incorrect response. I emailed 3 days ago and had no response. Reviewed on: 13th January 2023

Great rates, great app

Setting up the account was very straight forward with Zopa easy to use app. The interest rates are very competitive and it's very simple to move money from one level to another Reviewed on: 13th January 2023

Great savings

Found Zopa a very efficient savings app to use for my savings, love the different savings pots and find it very easy to use. Reviewed on: 13th January 2023

Clear direction

Helpful & prompt with any queries I asked Reviewed on: 13th January 2023

Excellent savings platform

Easy to use and competitive interest rates Reviewed on: 13th January 2023

Amazing interest rates and easy app

Zopa always have some of the best interest rates that are quickly applied, the communication regarding this is always quick and easy to understand and their app is one of the easiest to use Reviewed on: 13th January 2023

Easy to use and great interest rates.

I found Zopa very easy to set up and use. The Smart saver works well for me and the rates for the various pots are excellent. It is easy to move money between pots maximising the amount of interest you can earn. Highly recommend. Reviewed on: 13th January 2023

Quick and easy app to access and use.

I like the idea of having different savings pots with variable interest rates that are instantly accessible. Reviewed on: 13th January 2023

Zopa look after you

Zopa is really easy to use and I'm impressed they increase their interest rates automatically, when the market changes. Reviewed on: 13th January 2023

Easy to use

Easy to download and use phone app, paying a very good interest rate on savings. Interest rate rises are very quickly and automatically applied to the accounts. Reviewed on: 13th January 2023

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