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Zopa: Smart Saver reviews

4.94
Based on 7,935 reviews, last reviewed 7th Mar 2026
71500% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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Latest highest rating:

5

Great rates and quick service, easy to navigate Great rates and quick service, easy to navigate Reviewed on: 7th March 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7935)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

5
Perfect for all your savings goals Reviewed on: 6th April 2023

I cannot fault zopa, always a smooth experience.

5
I cannot fault zopa, always a smooth experience. Reviewed on: 15th January 2026

Such nice people to deal with and it's nice to be wi...

5
Such nice people to deal with and it's nice to be with such a good credit card company my card was cloned but zopa acted will great speed and issued me a new card which came within 4 days Reviewed on: 15th January 2026

Fab honest company good products and customer service

5
Fab honest company good products and customer service Reviewed on: 15th January 2026

Very good online banking

5
No problems encountered from opening my account. Great rates and easy to.trabsfer money between account s Reviewed on: 15th January 2026

Once you can navigate the site it is very efficient,...

5
Once you can navigate the site it is very efficient, secure and user friendly. My daughter introduced me to Zopa as it was so easy to manage online. Reviewed on: 15th January 2026

Fantastic credit builder alwaykeeps you informed

5
Fantastic credit builder alwaykeeps you informed Reviewed on: 15th January 2026

They have been brilliant gave me a chance to start b...

5
They have been brilliant gave me a chance to start building my credit rating Reviewed on: 15th January 2026

Increasing limits quickly great

5
Increasing limits quickly and the app never disappoint Reviewed on: 15th January 2026

Zopa is a reliable way to save

5
Could not vote for customer service as never needed to use. Very useful having multiple named pots for saving for different goals. Zopa is the way to go Reviewed on: 15th January 2026

Fast efficient service with no issues ever

5
Fast efficient service with no issues ever Reviewed on: 15th January 2026