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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7494 reviews)

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4.94

Based on 7,494 reviews, last reviewed 26th Feb 2026

30500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

You can't beat Zopa, great saving accounts You can't beat Zopa, great saving accounts Reviewed on: 26th February 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (7494)

My account was so easy to open constantly increasing...

My account was so easy to open constantly increasing products Reviewed on: 31st March 2025

Really flexible saving with visibility of spending

The smart saver allows me to decide how to save my money in pots, either easy/instant access, or restricted with higher interest. I love the fact that it also gives me a consolidated view with my current account and allows me to monitor spending. Reviewed on: 31st March 2025

Very happy with the service.

Very happy with the service. .... . ....... Reviewed on: 31st March 2025

Barclays slashed savings rates and so a more competi...

Barclays slashed savings rates and so a more competitive product from Zopa is much appreciated. Reviewed on: 31st March 2025

Very good company to deal with.

Very good company to deal with, every transaction is smooth and I love the ease of use with the app. Reviewed on: 31st March 2025

Very easy to transfer money from bank to Zopa saving...

Very easy to transfer money from bank to Zopa savings, same for transferring money from pot to pot. Clear instructions on app. Easy to navigate to find boosted pots' rates. Reviewed on: 31st March 2025

Easy access to website with very good security proto...

Easy access to website with very good security protocols, very easy to navigate to whatever your needs are within the app. Great customer service with a quick response to questions concerning accounts.. Reviewed on: 31st March 2025

Excellent from start to finish setting up my account.

Excellent from start to finish setting up my account. App is easy to use and would highly recommend. Reviewed on: 31st March 2025

Great rates and app.

Great rates and app. Clear communications. I’ve already recommended it to several family members and friends and will continue to do so. Reviewed on: 31st March 2025

Zoos is growing as the best bank for its customer.

Zoos is growing as the best bank for its customer. I have a good experience with them for years. Thank you so much. Reviewed on: 31st March 2025

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