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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7943 reviews)

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4.94

Based on 7,943 reviews, last reviewed 8th Mar 2026

72300% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Never had to contact customer services as app works... Never had to contact customer services as app works very well. Competitive interest rates is what attracted me to Zopa. Very happy overall. Reviewed on: 8th March 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7943)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

Perfect for all your savings goals Reviewed on: 6th April 2023

Fab honest company good products and customer service

Fab honest company good products and customer service Reviewed on: 15th January 2026

Very good online banking

No problems encountered from opening my account. Great rates and easy to.trabsfer money between account s Reviewed on: 15th January 2026

Once you can navigate the site it is very efficient,...

Once you can navigate the site it is very efficient, secure and user friendly. My daughter introduced me to Zopa as it was so easy to manage online. Reviewed on: 15th January 2026

Fantastic credit builder alwaykeeps you informed

Fantastic credit builder alwaykeeps you informed Reviewed on: 15th January 2026

They have been brilliant gave me a chance to start b...

They have been brilliant gave me a chance to start building my credit rating Reviewed on: 15th January 2026

Increasing limits quickly great

Increasing limits quickly and the app never disappoint Reviewed on: 15th January 2026

Zopa is a reliable way to save

Could not vote for customer service as never needed to use. Very useful having multiple named pots for saving for different goals. Zopa is the way to go Reviewed on: 15th January 2026

Fast efficient service with no issues ever

Fast efficient service with no issues ever Reviewed on: 15th January 2026

ZOPA SAVING

Very good company always keep you up to date, excellent customer service. Would highly recommend Reviewed on: 15th January 2026

I’ve been with Zopa for quite a while now and have n...

I’ve been with Zopa for quite a while now and have never had any problems at all. Very good loan rates and friendly staff. Reviewed on: 15th January 2026

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