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Zuto: Car finance reviews

Name: Car finance
Rating: 4.58 (295 reviews)

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4.72

Based on 295 reviews, last reviewed 12th Feb 2026

96% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

2 star

Latest highest rating:

5

Cole knew exactly what I was wanting by the favoured... Cole knew exactly what I was wanting by the favoured cars in the app and he got a car I really liked Reviewed on: 12th February 2026

Latest lowest rating:

1

What Zuto doesn't tell you What Zuto don't tell you is you can't take out finance with them and buy a car from a private seller, has to be from a dealer and preferably one of th... Read more Reviewed on: 5th October 2025

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About this product

Zuto is a car finance credit broker.

Once you’ve filled out the online application, you’ll get a quick decision. Zuto search a panel of lenders to find the best deal for you and have access to over 200 products including some that aren't available anywhere else. Zuto also run a free vehicle and history check on any car you like.

Zuto car finance reviews help you find out what it’s really like to be a customer. If you’ve used Zuto before, you can also leave a review and share your experience.

Zuto Car finance reviews (295)

Review of the Zuto, Car finance:

VILE

this company is a SCAM! they will take your money, sell you cars that come with MAJOR faults, then the treatment from the staff there customer service is appalling , the CEO James Wilkinson, has no compassion he just passes the book, and blames different departments, Imaging selling a customer a car, with engine failure, a hold in the gas cylinder, left hand hydraulics collapsed. then say the car is working in there report!!! please be aware, I will keep posting this voluntarily to support those who are thinking of giving these people business. Reviewed on: 6th January 2023

A very quick and amazing service

I was very pleased with how quick , efficient using zuto was. Samantha was so helpful and on the case which helped make this process easy. I was working so the fact it was so quick and easy was great. Thank you. Reviewed on: 30th August 2025

Quick and easy and very helpful staff.

I wasn't sure which car I wanted and Daniel Ross was so understanding and patient with me, he gave me some time to think about which car I wanted to buy and he gave me a call the next day to find out if I had made a decision, he was so quick with all the paper work and it was all done within a day.I'm very happy with the service I got will definitely recommend it to friends and family. Reviewed on: 30th August 2025

The customer service was top not.

The customer service was top not. Special Sean McEvoy, he was so much helpful. Totally wonderful service from him. Reviewed on: 29th August 2025

If i could give a minus 10 i would for sure. BE WARNED

If i could give a minus 10 i would for sure.Utter shambles of a company. A complaint was raised ref P44 KUP vehicle weeks and weeks ago. Jack and Louis have both been promising for weeks to call and keep us updated, guess what they never do!! Apparently its been passed to the Complaints dept approx 2 weeks ago - guess what they have not made contact either. This vehicle has now not been "fit for purpose" for weeks and no one at Zuto gives a damn. You have to be the worst company ever to deal with. Solicitor has now been contacted and the Financial Ombudsman is next on the list. Reviewed on: 29th August 2025

Brilliant service

Extremely helpful with not only financing a vehicle but with helping find the perfect one with also giving very helpful information, very friendly attitude and very easy to talk to Reviewed on: 29th August 2025

Adam was great.

Adam was great.. very quick to help and very informative. He made the experience very easy and comfortable. I would highly recommend Reviewed on: 28th August 2025

Excellent customer service

Adam Helm was very helpful through the process Reviewed on: 28th August 2025

Ollie was very helpful

Ollie was very helpful with anything that I had to ask and the process was quick and efficient. Reviewed on: 28th August 2025

Very responsive but internal communication is clearl...

Very responsive but internal communication is clearly an issue. Zuto presented incorrect figures which caused problems negotiating with the dealer. It could have blown the deal, but luckily it was quickly resolved and clarified after several back and forths. Reviewed on: 27th August 2025

Sean was very helpful and patient.

Sean was very helpful and patient. Happy to give advice but also accept my position where it differed. Reviewed on: 27th August 2025

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