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Zuto: Car finance reviews

Name: Car finance
Rating: 4.58 (292 reviews)

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4.72

Based on 292 reviews, last reviewed 8th Dec 2025

96% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

87%

2 star

10%

Latest highest rating:

5

Laura had guided me from the start, providing update... Laura had guided me from the start, providing updates, advising me as needed and just being genuinley helpful throughout the whole process, Nikita als... Read more Reviewed on: 8th December 2025

Latest lowest rating:

1

What Zuto doesn't tell you What Zuto don't tell you is you can't take out finance with them and buy a car from a private seller, has to be from a dealer and preferably one of th... Read more Reviewed on: 5th October 2025

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About this product

Zuto is a car finance credit broker.

Once you’ve filled out the online application, you’ll get a quick decision. Zuto search a panel of lenders to find the best deal for you and have access to over 200 products including some that aren't available anywhere else. Zuto also run a free vehicle and history check on any car you like.

Zuto car finance reviews help you find out what it’s really like to be a customer. If you’ve used Zuto before, you can also leave a review and share your experience.

Zuto Car finance reviews (292)

Review of the Zuto, Car finance:

Sadly lacking in customer service

Well Zuto were extremely helpful at first and staff member was superb throughout purchase of my car so credit where it is due. I have since had issues with the car and the aftercare/customer care responses and general customer service has been of a sub standard level, which is disappointing to say the least. Would not recommend Zuto with regards to issues with the full package in regards to customer service. Still awaiting to hear back days after calling etc it just gets a little farcical. Reviewed on: 5th January 2024

Ollie has been superb everything handled professiona...

Ollie has been superb everything handled professionally and quickly Reviewed on: 25th September 2025

Excellent help - always letting me know where we’re at

Excellent help - always letting me know where we’re at Reviewed on: 25th September 2025

Very good good communcation.

Very good good communcation. 5 star Reviewed on: 24th September 2025

Helpfull

Quick and easy yet some info was slightly overlooked Reviewed on: 24th September 2025

Fabulous experience

I had an excellent experience with Samantha, the salesperson responsible for helping me find the car and getting me through the entire process. Even though I encountered a difficulty along the way, Samantha helped me solve it, and I was finally able to purchase a practically new car. My sincere gratitude, dear Samantha. You were brilliant and extraordinary. I recommend you 100%. Reviewed on: 24th September 2025

Zuto review

Adam was very helpful quick in getting back to me and sorting out my finance very happy. Reviewed on: 24th September 2025

Nikita was brilliant helpful and understanding

Nikita was brilliant helpful and understanding Reviewed on: 24th September 2025

Quick to respond and a pleasure to deal with Laura W...

Quick to respond and a pleasure to deal with Laura Williamson Reviewed on: 24th September 2025

Good customer service

Contact you back straight away really helpful and patient Reviewed on: 23rd September 2025

Dan was brilliant!

Dan was brilliant! He was very informative, kept in touch through the full process and insured in understood the agreement. Reviewed on: 23rd September 2025

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