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118 118 Money: Credit card reviews

Name: Credit card
Rating: 4.73 (5645 reviews)

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4.73

Based on 5,645 reviews, last reviewed 9th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great cooperation Great cooperation. Very flexible accounting and credit builder. Reviewed on: 9th August 2026

Latest lowest rating:

2

So bad experience with 118 customer service So bad experience with 118 . I payed money to my card account for more that a month. It never appear in my apps account t that I made such a payment .... Read more Reviewed on: 1st May 2026

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About this product

118 118 Money’s credit cards are designed to help you build and improve your credit score.

If accepted, you’ll be offered a guaranteed personalised credit limit and there are no hidden fees. You can check your eligibility for a 118 118 Money credit card with no impact on your credit score.

118 118 Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Credit card reviews (5645)

Helpful experience

Helpful and friendly service........ Reviewed on: 11th April 2026

Excellent customer service

Every time that I have called to speak with an agent, the customer service has always been fabulous Reviewed on: 11th April 2026

Great company to deal with value for money

Great company to deal with excellent customer service Reviewed on: 11th April 2026

Good to manage with the app quick payments just inte...

Good to manage with the app quick payments just interest is to high Reviewed on: 11th April 2026

Not a problem to point out.

Not a problem to point out. Recognising customers handling their credit account. Reviewed on: 11th April 2026

118 118 help you so much and they are there...

118 118 help you so much and they are there for you Reviewed on: 11th April 2026

Best credit card to use for friends and family

Best credit card to use for friends and family Reviewed on: 11th April 2026

Overall a well executed service in terms of the prod...

Overall a well executed service in terms of the product, the app, the insights from 118M8 app, ease of use, the payment options, the customer service, help is always there during financial difficulties. I find it is as an all round excellent experience. One thing that could be improved is the way to contact 118. The chat option in the app seems half baked often resulting in resorting to a phone call. Reviewed on: 11th April 2026

Kamran Hashmi

Best experience everi love it very easy to use Reviewed on: 11th April 2026

When i ve had issues always been resolved

When i ve had issues always been resolved Reviewed on: 11th April 2026

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