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118 118 Money: Credit Card reviews

View other 118 118 Money products
4.84
Based on 1,101 reviews, last reviewed 12th Jun 2025
39% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Credit card Excellent service and an excellent application very easy to use,would recommend them to my family and friends. Reviewed on: 12th June 2025
Phillip m's avatar
Phillip m

Latest lowest rating:

1

bumped the apr up to 50%, i would never have conside... bumped the apr up to 50%, i would never have considered applying for a credit card with such a ludicrous rate Reviewed on: 15th April 2025
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eushznsi
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118 118 Money Credit Card reviews (1101)

My recent dealings with customer service

5
Recently, I phoned customer service. The gentleman handled my query very well. The mobile signal was poor and the enquiry was a bit more complicated. However, he was very patient and resolved the issue. I was very impressed with his professionalism. Reviewed on: 15th April 2025
RP (Westwell Rob)'s avatar
RP (Westwell Rob)

Fast decision and always kept updated about my account.

5
Fast decision and always kept updated about my account. Best credit card I've ever had and will only have this one now. Reviewed on: 15th April 2025
Angela F's avatar
Angela F

Superb in every way

5
Superb in every way, it has been nothing but a pleasant experience dealing with 118 118 Reviewed on: 15th April 2025
Lunamoon's avatar
Lunamoon

I originally took out a 118 credit card as i had a p...

5
I originally took out a 118 credit card as i had a poor credit rating, I can honestly say having the card helped get my score back on track. Reviewed on: 15th April 2025
Gilfoyle K's avatar
Gilfoyle K

Had no problem had when had to call got sorted strai...

5
Had no problem had when had to call got sorted straight away Reviewed on: 15th April 2025
Baz's avatar
Baz

Easy to use and excellent customer service

5
Easy to use and excellent customer service Reviewed on: 15th April 2025
Samantha S's avatar
Samantha S

No nonsense

5
No nonsense and great customer support Reviewed on: 15th April 2025
David H's avatar
David H

Amazing service and very responsive to any queries

5
Amazing service and very responsive to any queries Reviewed on: 15th April 2025
Elaine E's avatar
Elaine E

Great service always ready to help and discuss and t...

5
Great service always ready to help and discuss and talk through best options when lending Reviewed on: 15th April 2025
Harriet G's avatar
Harriet G

A Top-Tier Credit Card Provider You Can Trust

5
I’ve had an outstanding experience with this credit card provider from day one! Their customer service is top-notch—quick to respond, friendly, and always helpful. The app is super intuitive, making it easy to manage my spending, track payments, and stay on top of my finances. What truly sets them apart is their transparency and reliability. I’ve never had any hidden fees or confusing terms—everything is clear and fair. Plus, the rewards and cashback options are a fantastic bonus that genuinely add value. It’s no surprise they’re finalists in the 2025 British Bank Awards—they absolutely deserve the win. I couldn’t recommend them more highly! Reviewed on: 15th April 2025
Modestas Verikas's avatar
Modestas Verikas

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