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118 118 Money: Personal loan reviews

4.88
Based on 4,599 reviews, last reviewed 8th May 2026
253400% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

O dinheiro veio na hora certa e me ajudou muito. O dinheiro veio na hora certa e me ajudou muito. Reviewed on: 8th May 2026
Marlen L's avatar
Marlen L

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4599)

Looking for loan

5
Very efficient process and very quick to proceed with funds once all details were submitted, kept well informed of the process from start to finish, and provides any assistance as was needed Reviewed on: 20th April 2026

Very quick and easy to apply, get funds paid and kee...

5
Very quick and easy to apply, get funds paid and keep track of my loan on the app! Reviewed on: 20th April 2026

Very easy and soft, helpful and fun

5
Very easy and soft, helpful and fun Reviewed on: 20th April 2026

Appreciating Great Service

5
I called them when I had a problem, the lady who assisted me explained in detail and was patient enough me . I applied for a loan and it took less than 30 min to reflect in my account Reviewed on: 20th April 2026

Everything was fast and went smoothly would highly r...

5
Everything was fast and went smoothly would highly recommend Reviewed on: 20th April 2026

Great and efficient.

5
Great and efficient. Little to no hassle Reviewed on: 20th April 2026

Great Service, reliable and efficient

5
I love their service — excellent, efficient, and genuinely supportive. They were incredibly helpful when I needed assistance, and I’m very happy I chose them. I would definitely use them again and highly recommend them to my family and friends. Reviewed on: 20th April 2026

Good service

5
Fast and easy service from begging to end Reviewed on: 20th April 2026

Very helpful, easy to apply.

5
Very helpful, easy to apply. Staff very professional. quick response. Reviewed on: 20th April 2026

Good customer consideration

5
118118 money gave me a loan with reasonable interest and good consideration when I asked to clear up the loan. Their response was swift and quite on time. Also found it really easy to change my address on the app. Reviewed on: 20th April 2026

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