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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (4599 reviews)

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4.88

Based on 4,599 reviews, last reviewed 8th May 2026

253400% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

O dinheiro veio na hora certa e me ajudou muito. O dinheiro veio na hora certa e me ajudou muito. Reviewed on: 8th May 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4599)

Very helpful and very straightforward process.

Very helpful and very straightforward process. I never had any problems with 118 Reviewed on: 20th April 2026

Great service quick response to enquiry

Great service quick response to enquiry Reviewed on: 20th April 2026

Customer service - If ever had a question always fou...

Customer service - If ever had a question always found the team to be helpful aprs are higher than others and even with a good payment history don’t decrease significantly Reviewed on: 20th April 2026

Excellent service, any queries ive had have been sol...

Excellent service, any queries ive had have been solved quickly! Reviewed on: 20th April 2026

low drama

Generally fine, low drama, did as needed Reviewed on: 20th April 2026

Generally really positive.

Generally really positive. Communication is clear, prompt, and supportive. Customer service is engaging and friendly. Staff really do tailor products to your very need. In a time of considerable economic and financial uncertainty, they are considerate, kind, and are non-judgemental. Reviewed on: 20th April 2026

Very efficient service & very quick too

Very efficient service & very quick too Reviewed on: 20th April 2026

Applying for my loan was more successful than making...

Applying for my loan was more successful than making my breakfast! An attempt to make butterbeans in a cheese sauce ended up with a charred pan but that didn't bother me because applying for the loan was so quick and easy I had time to stop off in a lovely village cafe for breakfast and a brew! Good job I was accepted for the loan as it cost £92.80 for a breakfast sandwich and a tea, £451 for a tank of diesel and a trip to tesco on the way back was soul destroying with 2 bags of shopping costing £877.50 because I had forgot my tesco card. At least I have half a tank of diesel left to drive to the airport next week to catch my one way flight! Viva España! Thanks again loan company I owe ya! Reviewed on: 20th April 2026

It was really easy and simple to do the application...

It was really easy and simple to do the application to receiving the funds. Reviewed on: 20th April 2026

Everything you need to know made simple and easy

It was very easy to apply. Everything was made clear and in simple terms. I can see everything I need by using the app. I would recommend and use again in the future if needed. Reviewed on: 20th April 2026

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