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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.76 (4612 reviews)

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4.76

Based on 4,612 reviews, last reviewed 29th Jun 2026

131% increase in 5 star reviews

in the past 90 days

75% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Quick money on the same day, not even noticed the re... Quick money on the same day, not even noticed the repayments going out each month either Reviewed on: 29th June 2026

Latest lowest rating:

1

You want to waste time applying for a loan. 118 Money gave me pre-approval for a loan and accepted my application. They even set up my debit card, but after that, they just kept saying my applic... Read more Reviewed on: 26th June 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4612)

Good service

Fast and easy service from begging to end Reviewed on: 20th April 2026

Very helpful, easy to apply.

Very helpful, easy to apply. Staff very professional. quick response. Reviewed on: 20th April 2026

Good customer consideration

118118 money gave me a loan with reasonable interest and good consideration when I asked to clear up the loan. Their response was swift and quite on time. Also found it really easy to change my address on the app. Reviewed on: 20th April 2026

Very helpful and very straightforward process.

Very helpful and very straightforward process. I never had any problems with 118 Reviewed on: 20th April 2026

Great service quick response to enquiry

Great service quick response to enquiry Reviewed on: 20th April 2026

Customer service - If ever had a question always fou...

Customer service - If ever had a question always found the team to be helpful aprs are higher than others and even with a good payment history don’t decrease significantly Reviewed on: 20th April 2026

Excellent service, any queries ive had have been sol...

Excellent service, any queries ive had have been solved quickly! Reviewed on: 20th April 2026

low drama

Generally fine, low drama, did as needed Reviewed on: 20th April 2026

Generally really positive.

Generally really positive. Communication is clear, prompt, and supportive. Customer service is engaging and friendly. Staff really do tailor products to your very need. In a time of considerable economic and financial uncertainty, they are considerate, kind, and are non-judgemental. Reviewed on: 20th April 2026

Very efficient service & very quick too

Very efficient service & very quick too Reviewed on: 20th April 2026

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