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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.89 (1815 reviews)

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4.89

Based on 1,815 reviews, last reviewed 21st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1815)

Very easy two deal with.

Very easy two deal with. Very happy customer and will be continuing to use them. I have a loan and a credit card. Been with 118 3 years Reviewed on: 15th April 2025

Great experience

Easy to apply and made even better by excellent customer service Reviewed on: 15th April 2025

When I got touched with them for the first, they acc...

When I got touched with them for the first, they accepted to give me loan, same day. Very straightforward service. I stick to payment dates not miss any. Text me when the day are near for my payment Reviewed on: 15th April 2025

Quick and easy application with fast approval and qu...

Quick and easy application with fast approval and quick processing of the funds Reviewed on: 15th April 2025

Great loan,easily handled and came in at the right time

Great loan,easily handled and came in at the right time Reviewed on: 15th April 2025

I had a great experience with 118 Loans.

I had a great experience with 118 Loans. The application process was straightforward and quick, and I received a decision much faster than expected. Everything was clearly explained, with no hidden fees or confusing terms. The customer service team was friendly and helpful whenever I had a question. Overall, they made borrowing stress-free and transparent. I'd definitely recommend 118 Loans to anyone who needs a bit of financial support and values good service! Reviewed on: 15th April 2025

Outstanding service

Excellent. 10/10 from start to finish. Could not ask for better Reviewed on: 15th April 2025

Very quick and easy to follow the process, easily un...

Very quick and easy to follow the process, easily understood. Reviewed on: 15th April 2025

Very easy to deal with and very helpful with all kin...

Very easy to deal with and very helpful with all kinds of support requests. Never had an issue in dealing with 118 118 Money. Reviewed on: 15th April 2025

Interest should be low if possible

Excellent service quick decision and cooperative and polite with customer Reviewed on: 15th April 2025

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