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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.89 (1815 reviews)

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4.89

Based on 1,815 reviews, last reviewed 21st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1815)

there are no problems.

there are no problems... everything is clear and on time Reviewed on: 15th April 2025

The staff was really friendly and reassuring me thro...

The staff was really friendly and reassuring me throughout the process Reviewed on: 15th April 2025

Absolutely great, no fuss, no hassle.

Absolutely great, no fuss, no hassle. Everything so easy and helpful. Reviewed on: 15th April 2025

Efficient, easy and no surprise fees or sneaky t's &...

Efficient, easy and no surprise fees or sneaky t's & c's Reviewed on: 15th April 2025

I was a great experience very simple and straightfor...

I was a great experience very simple and straightforward. Reviewed on: 15th April 2025

Very straight forward, easy application.

Very straight forward, easy application. Application is exactly what you need. Reviewed on: 15th April 2025

Exellent customer service.

Exellent customer service.App is useful and service is great Reviewed on: 15th April 2025

Brilliant start to finish

I found the whole process quick efficient, user friendly. Reviewed on: 15th April 2025

11811 were so quick to respond to my loan request an...

11811 were so quick to respond to my loan request and they made the whole process so straight forward, there were also so quick to answer all my questions. I would highly them Reviewed on: 15th April 2025

First thing , I didn't think I would get a loan but...

First thing , I didn't think I would get a loan but it was very easy and quick I got it ,I am very grateful to you and I used that money for good purpose and at that no one was willing to give me a loan but 118 made it possible and I was very happy Reviewed on: 15th April 2025

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