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118 118 Money: Personal loan reviews

4.88
Based on 4,599 reviews, last reviewed 8th May 2026
253400% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

O dinheiro veio na hora certa e me ajudou muito. O dinheiro veio na hora certa e me ajudou muito. Reviewed on: 8th May 2026
Marlen L's avatar
Marlen L

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4599)

Great person loan experience

5
I needed a loan and was able to secure one on same day. The interest rate was a bit high, but I appreciated having the option to repay it early. Throughout the process, I found the customer service very helpful,they were always available to answer my questions and provide advice on the best options. When I first requested a settlement statement, I decided not to pay it off at that time. A few months later, I requested another statement and had no trouble receiving it. I was then able to pay off the loan without any complications. Overall, I had a smooth experience and cannot say anything negative about the process. Reviewed on: 20th April 2026

Excellent customer service and prompt response to qu...

5
Excellent customer service and prompt response to queries Reviewed on: 20th April 2026

Very easy process

5
Very easy process all the way through from application to being accepted. I would highly recommend. Reviewed on: 20th April 2026

I found the whole experience extremely easy and the...

5
I found the whole experience extremely easy and the customer service helpful and friendly. Reviewed on: 20th April 2026

Great customer servide

5
I’ve dealt with several lenders over the years, but 118 money is in a league of their own. The application process took less than five minutes, and the interface is incredibly intuitive. I didn't have to jump through hoops or provide endless paperwork. I was approved almost instantly, and the funds were available exactly when they said they would be. If you value your time and want a stress-free experience, look no further. Reviewed on: 20th April 2026

Excellent repayment terms and excellent customer ser...

5
Excellent repayment terms and excellent customer service Reviewed on: 20th April 2026

Very fast and efficient.

5
Very fast and efficient.The process was easy and my needs were met to expectation Reviewed on: 20th April 2026

Th help me when I needed it the most

5
They help me when I needed it the most Reviewed on: 20th April 2026

It was very simple to apply very easy to fill everyt...

5
It was very simple to apply very easy to fill everything in an the money got put in my bank instantly the app is very easy to use Reviewed on: 20th April 2026

Good but no where to pay off quicker

4
Was quick and fast but can’t seem to get a hold of anyone about paying the rest of the loan of quicker no option for that? Reviewed on: 20th April 2026

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