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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.76 (4612 reviews)

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4.76

Based on 4,612 reviews, last reviewed 29th Jun 2026

131% increase in 5 star reviews

in the past 90 days

75% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Quick money on the same day, not even noticed the re... Quick money on the same day, not even noticed the repayments going out each month either Reviewed on: 29th June 2026

Latest lowest rating:

1

You want to waste time applying for a loan. 118 Money gave me pre-approval for a loan and accepted my application. They even set up my debit card, but after that, they just kept saying my applic... Read more Reviewed on: 26th June 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4612)

Top tier customer service

Always been able to solve any problems. Brilliant customer service. Definite use again Reviewed on: 20th April 2026

The time l need money 118 they was surprise me givin...

The time l need money 118 they was surprise me giving to me loan thank you 11& Reviewed on: 20th April 2026

No one else would give me a loan and they did.

No one else would give me a loan and they did. Got me out of a sticky situation so I appreciate them for that. Downsides are high repayment and if I pay extra on my payment each month, that doesn’t decrease the interest. Only if I pay a full settlement fee. Reviewed on: 20th April 2026

Very straightforward and simple process for a lower...

Very straightforward and simple process for a lower loan amount when is normally something that takes days to complete Reviewed on: 20th April 2026

Its great.

Its great. Helpful advisors aswell Reviewed on: 20th April 2026

Good value and excellent customer service

The terms of the loan were made very clear and the costs of it are affordable. The product can easily be managed online on the app. Reviewed on: 20th April 2026

Not used customer service but getting the loan was s...

Not used customer service but getting the loan was simple and well informed Reviewed on: 20th April 2026

Can't find a single fault with thus company or how i...

Can't find a single fault with thus company or how it deals with me. I needed help and they were there no questions asked. Ones highly recommended by myself and will happily do more business with them in the future. Reviewed on: 20th April 2026

Excellent company to work with very helpful

Excellent company to work with very helpful Reviewed on: 20th April 2026

It simple , Veryy Good , You are extraordinary, a gr...

It simple , Veryy Good , You are extraordinary, a great team, I recommend it to everyone, Good luck Reviewed on: 20th April 2026

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