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118 118 Money: Personal loan reviews

4.76
Based on 4,612 reviews, last reviewed 29th Jun 2026
131% increase in 5 star reviews
in the past 90 days
75% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Quick money on the same day, not even noticed the re... Quick money on the same day, not even noticed the repayments going out each month either Reviewed on: 29th June 2026
Stacey s's avatar
Stacey s

Latest lowest rating:

1

You want to waste time applying for a loan. 118 Money gave me pre-approval for a loan and accepted my application. They even set up my debit card, but after that, they just kept saying my applic... Read more Reviewed on: 26th June 2026
sarthak p's avatar
sarthak p

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4612)

Happy to use!!!

5
Good service, on time decision, app easy to use Reviewed on: 20th April 2026

Easy to apply and good customer service

5
Easy to apply and good customer service Reviewed on: 20th April 2026

Brilliant

5
Very helpful with needing money good customer support Reviewed on: 20th April 2026

Great person loan experience

5
I needed a loan and was able to secure one on same day. The interest rate was a bit high, but I appreciated having the option to repay it early. Throughout the process, I found the customer service very helpful,they were always available to answer my questions and provide advice on the best options. When I first requested a settlement statement, I decided not to pay it off at that time. A few months later, I requested another statement and had no trouble receiving it. I was then able to pay off the loan without any complications. Overall, I had a smooth experience and cannot say anything negative about the process. Reviewed on: 20th April 2026

Excellent customer service and prompt response to qu...

5
Excellent customer service and prompt response to queries Reviewed on: 20th April 2026

Very easy process

5
Very easy process all the way through from application to being accepted. I would highly recommend. Reviewed on: 20th April 2026

I found the whole experience extremely easy and the...

5
I found the whole experience extremely easy and the customer service helpful and friendly. Reviewed on: 20th April 2026

Great customer servide

5
I’ve dealt with several lenders over the years, but 118 money is in a league of their own. The application process took less than five minutes, and the interface is incredibly intuitive. I didn't have to jump through hoops or provide endless paperwork. I was approved almost instantly, and the funds were available exactly when they said they would be. If you value your time and want a stress-free experience, look no further. Reviewed on: 20th April 2026

Excellent repayment terms and excellent customer ser...

5
Excellent repayment terms and excellent customer service Reviewed on: 20th April 2026

Very fast and efficient.

5
Very fast and efficient.The process was easy and my needs were met to expectation Reviewed on: 20th April 2026

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