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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.89 (1815 reviews)

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4.89

Based on 1,815 reviews, last reviewed 21st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1815)

A speedy, efficient service

A loan was dealt with simply, efficiently and quickly, decision made and informed in plain English.. everything was explaining and if a question aroused they are easy to contact. Reviewed on: 15th April 2025

Very good service, professional, great and quick ser...

Very good service, professional, great and quick service Reviewed on: 15th April 2025

Very easy to deal with..

Very easy to deal with in the little amount of time that I have communicated with them. Reviewed on: 15th April 2025

Very good and nice experience.

Very good and nice experience... Reviewed on: 15th April 2025

good to neutral - non issues so far

good to neutral - non issues so far Reviewed on: 15th April 2025

Very straight forward and quick money

Very straight forward and quick money Reviewed on: 15th April 2025

Very easy the best team ever many thanks for everyth...

Very easy the best team ever many thanks for everything Reviewed on: 15th April 2025

The application was very quick.

The application was quick. And the decision making was carried out swiftly. And the money was in my account within the hour. The rate for repayments were very reasonable and manageable. So all in all I would say I was very pleased with the service provided to me accross the board. Reviewed on: 15th April 2025

Easy and excellent to use

Very easy process to go through and easy to use site. The terms and conditions were easy to understand without any issues. Reviewed on: 15th April 2025

118 have helped me in past they gave me a loan when...

118 have helped me in past they gave me a loan when no-one else would so I thank them for that Reviewed on: 15th April 2025

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